.Five9 (FIVN) has been granted the 2024 Aragon Analysis Advancement Award for AI Contact Centers as well as called a Forerunner in 2 Aragon Analysis Entire world reports: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Contact Facility, 2025. The company was actually acknowledged as the best tactical vendor in the AI Broker Operating systems report.At the center of Five9’s innovation is their sight for The brand new CX, where AI Agents and AI-empowered Human Brokers work together to supply hyper-personalized client experiences. The company recently presented new innovations consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s ideal use technology in market progression as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Technology Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Study Planet: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Agents AI et Representatives Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually likewise named a Forerunner in The Aragon Analysis Globe for Artificial Intelligence Broker Platforms in the ICC, 2025 and Aragon Investigation Entire World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX System, has actually been actually called a champion of the 2024 Aragon Investigation Innovation Award for AI Connect With Centers. Also, Five9 has actually been actually named a Forerunner in 2 Aragon Investigation World files: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Contact Center, 2025. This awareness coming from Aragon Study underscores Five9’s position as a leader in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 record positions Five9 as one of the most
important merchant rated in
the record, realizing Five9 s critical sight for AI-driven advancement in CX. At the core of this particular development is actually Five9’s concept for The NEW CX where AI Professionals and also AI-empowered Person Representatives collaborate to provide hyper-personalized, simple and easy client adventures. By empowering organizations to provide transformative client interactions while lessening expenses as well as strengthening performance, Five9 is actually setting brand new specifications for AI-powered options in the contact center business.
AI is foundational for developing phenomenal client knowledge, and also our company are actually recognized to become recognized by AragonInvestigation as innovative for our attempts to drive the intelligent contact facility ahead, said Jonathan Rosenberg, Principal Technology Officer and Chief of AI, Five9. Our concentration has been actually, and also will continue to be actually, assisting services deliver those adventures with easy-to-use tools and abilities. With each new innovation, our team take a breakthrough for both Five9 and also for the business all at once.
The Aragon Research study Innovation honor determines providers leveraging lofty use of modern technology to not only conform as markets change, yet to actively interfere with and also notify just how their markets will certainly develop. Five9 was actually formally shown along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis honors service.Five9’s dedication to development, particularly its own sight for mixing artificial intelligence Brokers and also AI-empowered Human Representatives, is actually establishing a brand new specification for how businesses can provide hyper-personalized and also seamless customer adventures, stated Jim Lundy, Founder, Chief Executive Officer and also Lead Professional, Aragon Investigation. This award as well as record identity improves Five9’s dedication to providing AI innovations for CX.
Previously this year, the business offered brand new developments, including Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Agents, that completely transform the method business approach CX, steering far better results for each customers and also representatives. Concerning Five9. The Five9 Intelligent CX System, powered through Five9 Genius AI, supplies a complete room of options to electrical power AI-elevated customer expertises that supply better organization end results and Deliver Delight to CX.
Our combined cloud-native offering allows hyper-personalized consumer knowledge and also more encouraged employees, making every client communication much more hooked up, simple and easy, as well as private. Depended on through 2,500 +consumers and also 1,400+ partners internationally, Five9 unites the power of artificial intelligence, our platform, as well as our individuals to steer AI-elevated CX.To read more, browse through www.five9.com. Engage with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Civil liberties Booked.
The identification of an Aragon Research study award champion is actually not an endorsement by Aragon Investigation of any supplier, item, or even company. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FAQ. What significant honors did Five9( FIVN) succeed in 2024 from Aragon Research study? Five9 succeeded the 2024 Aragon Research Study Advancement Award for Artificial Intelligence Contact Centers and was actually named a Forerunner in pair of Aragon Investigation World records: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Connect With Center, 2025.
What new AI products performed Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents to improve customer knowledge administration.Just how carries out Five9’s( FIVN )BRAND NEW CX eyesight impact customer care? Five9’s NEW CX vision integrates artificial intelligence Agents with AI-empowered Human Agents to provide hyper-personalized, easy customeradventures while lowering costs and also improving productivity.
What was Five9’s( FIVN) critical opening in the Aragon Analysis World 2025 report? Five9was actually set up as the absolute most strategic vendor in the artificial intelligence Representative Platforms in the ICC, 2025 report, recognizing their important eyesight for AI-driven development in CX. When performed Five9( FIVN) receive the AragonResearch Advancement
Honor
?
Five9 was actually formally shown along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.